Tenacity is a great sales tool
- Speaker
- Karen Paginton
- Job Title
- Early career development lead, Deloitte
Relationships
Making partnerships work
- Speaker
- Trevor Hutchings
- Job Title
- Director of Strategy, Gemserv
Handling difficult conversations sensitively
- Speaker
- Trevor Hutchings
- Job Title
- Director of Strategy, Gemserv
Early life leadership lessons
- Speaker
- Mark McLane
- Job Title
- Managing Director, Global Head of Diversity and Inclusion, Barclays
The traits of a good sales person
- Speaker
- Mark Antipof
- Job Title
- Chief Officer, Client Relationship Management, Visa Europe
Respecting others’ opinions creates allies
- Speaker
- Mark Antipof
- Job Title
- Chief Officer, Client Relationship Management, Visa Europe
The importance of active listening
- Speaker
- Steve Chantry
- Job Title
- Commercial Director and CMO, UK & Ireland, The Kraft Heinz Company
Authenticity is a trait to value
- Speaker
- Anthony Lawler
- Job Title
- Co-Head, GAM Systematic
Building relationships and trust with clients
- Speaker
- John Grisby
- Job Title
- Managing Partner, Grey Matter Global
Good personal chemistry creates better business with clients
- Speaker
- Per Wimmer
- Job Title
- Founder, WimmerSpace and Wimmer Financial
Don’t make promises that are too hard to keep
- Speaker
- Nikki King
- Job Title
- Honorary Chairman, Isuzu Truck UK
Building a brand around customer service
- Speaker
- Nikki King
- Job Title
- Honorary Chairman, Isuzu Truck UK
Understand how people like to be treated
- Speaker
- Sharmila Mehta
- Job Title
- Chair, Immigration Law Committee, The Law Society of England and Wales
Be a person to your client, not just a lawyer
- Speaker
- Sharmila Mehta
- Job Title
- Chair, Immigration Law Committee, The Law Society of England and Wales
Being clear with your partner about your work-life balance
- Speaker
- Sarah Austin
- Job Title
- Regional Director, Page Personnel
Excellent client service comes through listening
- Speaker
- Keily Blair
- Job Title
- Director, Regulatory and Commercial Disputes, PwC
Taking a new leadership role
- Speaker
- Deborah Gill
- Job Title
- Director, UCL Medical School
You haven’t got a best friend in business
- Speaker
- Andy Vickers
- Job Title
- Director, MCL
Meet face-to-face at the beginning of a relationship
- Speaker
- Naomi Bowman
- Job Title
- Managing Director, Berkeley Research Group
If you care and are truthful, your clients will be happy
- Speaker
- John O'Brien
- Job Title
- Partner, One Hundred Agency
Service is the single most important thing
- Speaker
- John Wagner
- Job Title
- Director, Cycas Hospitality
Understand who you are doing business with
- Speaker
- Justin Peters
- Job Title
- CEO & Founder, Kabbee
Don’t show too much loyalty in bad relationships
- Speaker
- Justin Peters
- Job Title
- CEO & Founder, Kabbee
Your reputation is the conversation that happens when you’re not there
- Speaker
- Richard Stubbs
- Job Title
- Chief Executive, Yorkshire and Humber Academic Health Science Network
A good Chairman-CEO relationship
- Speaker
- Zenna Atkins
- Job Title
- former Chairman, OFSTED
People remember how you make them feel
- Speaker
- Rick Lowe
- Job Title
- Founder and Managing Director, Brands In Limited
Making a difficult judgement call
- Speaker
- Zeina Bain
- Job Title
- Managing Director, The Carlyle Group
Everybody involved in a project needs to derive value from it
- Speaker
- Helena Wayth
- Job Title
- founder, A Bird\'s Eye View
Why you need to build a good network
- Speaker
- Gwen Rhys
- Job Title
- Founder, Women in the City
Providing great client service
- Speaker
- Lee Robertson
- Job Title
- CEO, Investment Quorum
Friction points are an opportunity to delight clients
- Speaker
- Lee Robertson
- Job Title
- CEO, Investment Quorum
Always be nice to people on the way up
- Speaker
- Lee Robertson
- Job Title
- CEO, Investment Quorum
Don’t forget to surprise and delight your clients
- Speaker
- Ian Millner
- Job Title
- Co-Founder and Global CEO, iris Worldwide
If you look after your people, they’ll look after you
- Speaker
- Bill Rollo
- Job Title
- Director, The Military Mutual
Stand up to strong-minded colleagues
- Speaker
- Roger Mavity
- Job Title
- former CEO, Conran Group
The single most important skill is networking
- Speaker
- Zoe Cunningham
- Job Title
- Managing Director, Softwire Technology
Turn your customers into ambassadors
- Speaker
- Paul Robinson
- Job Title
- CEO & Founder, Alquity
Good supplier relationships will get you through tough times
- Speaker
- Laura Tenison
- Job Title
- Managing Director & Founder, JoJo Maman Bébé
Human interaction is key in the global market
- Speaker
- Laura Tenison
- Job Title
- Managing Director & Founder, JoJo Maman Bébé
When you meet a new client, give before you take
- Speaker
- Maggie Buggie
- Job Title
- VP/ Global Sales Officer, Digital, Capgemini
How to partner well
- Speaker
- Sue Porto
- Job Title
- CEO, St John\'s Hospital, Bath
Building an effective senior team
- Speaker
- Sue Porto
- Job Title
- CEO, St John\'s Hospital, Bath
Understand what your customer needs from your relationship
- Speaker
- Sue Porto
- Job Title
- CEO, St John\'s Hospital, Bath
Speak your mind
- Speaker
- Kelly Clark
- Job Title
- Director, Tellus Mater Foundation
Understand the whole person you work with
- Speaker
- Andrew Morris
- Job Title
- Chairman, The Event Academy
Keep your relationships in a good state of repair
- Speaker
- Andrew Morris
- Job Title
- Chairman, The Event Academy
You have no business without trust
- Speaker
- Nigel Paine
- Job Title
- former Head of People Development, BBC
Themes
- Boards
- Career
- Challenges
- Change
- Communication
- Culture
- Customers
- Diversity
- Entrepreneurship
- Ethics
- Finance
- Global Business
- Growth
- Hiring
- Innovation
- Leadership
- Managing People
- Managing Yourself
- Marketing
- Mentors
- Mistakes
- New Job
- Purpose
- Relationships
- Risk
- Sales
- Strategy
- Talent Development
- Teams
- Women
- Work/Life